Continental US Only
We do not offer free shipping to Alaska or Hawaii.
If you are a resident of Alaska or Hawaii contact us for a custom order quote.
Plants: We use FedEx Ground on plants and in some cases we use the USPS for areas not covered by FedEx. FedEx will not ship to PO Boxes! If you are in California, Oregon and Washington it may take 3 or 4 days to get your plants. East coast, Midwest and Florida is typically 2 days.
Delivery dates: do not
include Saturday, Sunday or holidays. For example, if you order on Monday
morning with two day delivery, your order will arrive on Wednesday. If you order
on Thursday morning with two day delivery, your order will arrive on Monday,
which is two working days after the order date. Orders received after 2:00 p.m.
Eastern time may ship the next business day.
A street address is required for FedEx and UPS shipping. We cannot
deliver to a post office box unless we ship with the United States Postal
Service.
The lilies we ship are semi-mature. The size of the leaves (pads) vary depending on the variety of lily. Most arrive with active blooms but they
most often fall off from transplant shock. With careful planting new blooms
may come back in a matter of a week or two. This years blooms will be small as a transplanted root system needs to become established. Next year blooms will be large and plentiful.
Snails: Please read Information on Snails before buying. The snails are shipped from our breeder in Ohio. We cannot guarantee the live delivery of snails with our free FedEx Ground shipping due to cargo area temperatures that may get over 120 degrees when traveling through the desert, or in heat waves anywhere in the US.
Pond Products and other items: We ship with regular freight by whichever means is most convenient. 90% of all pond products will ship with UPS and arrive in 3-5 days.
"FOB shipping point" or "FOB
origin" indicates the buyer pays shipping cost, and takes responsibility for
the goods when the goods leave the seller's premises.
