Continental US Only
We do not offer free shipping to Alaska or Hawaii.
If you are a resident of Alaska or Hawaii contact us for a custom order quote.
Koi: Free UPS/FEDEX Next Day Air to your home or business address.
Plants: We use FedEx Ground on plants and in some cases we use the USPS for areas not covered by FedEx. FedEx will not ship to PO Boxes! If you are in California, Oregon and Washington it may take 3 or 4 days to get your plants. East coast, Midwest and Florida is typically 2 days.
The lilies we ship are semi-mature. The size of the leaves (pads) vary depending on the variety of lily. Most arrive with active blooms but they fall off from transplant shock. With careful planting new blooms will come back this year. This years blooms will be small as a transplanted root system needs to become established first. Next year your blooms will be large and plentiful.
Snails: Please read Information on Snails before buying. The snails are shipped from our breeder in Ohio. We cannot guarantee the live delivery of snails with our free FedEx Ground shipping due to cargo area temperatures that may get over 120 degrees when traveling through the desert, or in heat waves anywhere in the US.
Pond Products and other items: We ship with regular freight by whichever means is most convenient. 90% of all pond products will ship with UPS and arrive in 3-5 days.