I write the newsletter for the
Greater Phoenix Pond Society...I would like to have your
permission to re-print your "Planting Your Pond Plants" flyer
that came with my order. It is a wonderful planting reference. I
would of course make sure that your are credited with the
information and that your website is listed in the material.
Thank you so much. The plants I received were perfect.
Gloria S.
Phoenix, AZ
----------
Hi Paul,
Thank you so much for sending more snails. I really wasn't
expecting it as your web site says that some of them don't
survive the trip but I really appreciate the fact that you did.
I haven't had a company like yours go above and beyond in a long
time so I wanted to send you this email to make sure that I
appreciate the fact that you did.
Have a great weekend,
Debi T.
Lake Hughes, CA
----------
Just wanted you to know the
plants arrived and they are beautiful. Fresh and Green. I will
definitely buy from you again. Thank you very much.
Mary L.
Temecula, CA
----------
Paul,
Just wanted to drop you a note to say "Thank You" for your
incredible plant and service. You did, however, cause some extra
work as we had to go out and get a bigger container for the
"Incredibly Large" lily tuber. Was not expecting something so
large and nice. Not complaining, just finding a way to let you
know how nice your plants are. Shipping was great with Fed-Ex
and the link to track. We will definitely be purchasing more
from you in the near future. Again, thanks for assistance.
Joe & Suzy S.
Wilmington, DE
----------
I received my shipment today
and could not believe the beautiful condition of the anacharis,
Parrot's Feather and the Hornwort. I was leery about ordering
over the internet again because last year I placed an order with
another Company and was totally disappointed in the spindly
frail plants they sent me. The Parrots feather from that order
never did develop. Thanks again for a pleasant surprise and you
are the only one on my list from now on to order Pond Plants
from.
Betty N.
Columbus, OH
----------
Thanks a lot for the
information! We'll soon be ordering more. Again thanks for going
the extra yard and making our experience with your company a
happy one.
Sincerely,
Russell B.
Fort Worth, TX
----------
Paul,
Received and planted my pond plants I am very pleased with what
I got. Thanks
Tony M.
Stafford, VA
----------
Paul,
I received the shipment of 30
plants. I like them so much going to re-order. I will double
this order that will cover about 30% of the pond. Wonderful
plants. Thank you. I'll go onto your site and place the order.
Bud M.
Napa, CA
----------
I've never ordered anything and
got such a personal response, it feels strange.
Traci T.
Mineral, TX
----------
Received my plants yesterday (03-12). Arrived in good shape,
and am very pleased with them.
Exceeded my expectations. Thought I would only get some
rootstocks with a few leaves, instead, got healthy plants ready
to go. Thanks for the good service, and am looking forward to
doing business with you again.
Sincerely,
Grady S.
----------
Your FAST responses and professionalism is GREATLY
APPRECIATED!! I will most assuredly be doing more business with
you, and I will pass the word along to my fellow pond/fish
keepers, what an EXCELLENT business you have and run. I will be
checking your sight for the availability of more oxygenating
plants, once they become available.
Best Regards,
Dawn S.
Salem, OR
----------
Hi, and THANK YOU.
With tomorrow being New Years Day, I thought my snail order
would not ship until next Monday. However, I was pleased to
return from the post office this afternoon to discover my
husband had brought in the package containing the entire order,
plants AND snails.
I read the instructions and put the opened bag of snails in the
koi pond to get acclimated to the temperature. It was going down
to 36 tonight, and I did not want them staying in the house
getting too warm, which might be worse for them coming from a
colder climate than we have here in Mobile AL.
Not a single one of the little jewels floated. I don't think
they had time to be shook up like ping pong balls on this trip,
they came so quickly.
Likewise the plants were healthy and crisp, and they are already
in the pond as well.
Thank you for your prompt attention to my small order. Have a
prosperous new year.
B. J.
Mobile, AL
----------
Paul,
Thanks for the order, all the fish look great!
Frank M.
Dix Hills, NY
----------
Thank you for being so prompt.
Kathy B.
Yucaipa, CA
----------
Hello, I received my pond plants today and they are amazing!
These are the healthiest plants I have ever seen, thank you so
much. I have already contacted everyone I know that has ponds
and we all know exactly where we will order from this point on.
I love your company!
Nancy S.
Tornado, WV
----------
I received my plants yesterday and they look great. They are
floating in a small swimming pool in the shade today and I will
move them to the pond tomorrow.
Thank you for your great service.
Audrey T.
Reno,
Nevada
----------
Hi Paul,
My beautiful hyacinths arrived yesterday - a generous two dozen
of them (thank you!) and they are happily floating in my pond.
Since the pond is in the shade I had no concerns about too much
sunlight and I look forward to them perking up after their long
trip and producing those pretty flowers.
Again, thank you for everything.
Louise R.
Haworth, NJ
----------
Paul, I just want to say thanks for all of your help, it is why
I like doing business with your company.
Doug H.
Junction, VT
----------
Hi,
Sue and I got the Fish on Friday. They're all in the pond,
happy, healthy, and they look great. I'll recommend you to my
customers.
Thanks,
Jon C.
Anchorage, AK
----------
I just want to thank you for all the information on your web
site. I had bought a new filter and pump this spring for my pond
and the water was still turning green. After reading the
information on your web site I ordered an aerator and OMG!, I
could see the bottom again in a matter of hours.
Thanks again……
Terri S.
Centerville, PA
----------
Paul,
Thank you for the fast resolve of my problem. It is great to do
business with a company that cares for it's customers.
David H.
Wellsburg, WV
----------
Hey Paul!
I wanted to take a few minutes to let you know that the plants I
ordered arrived safe and sound and very quickly. I’ve always
been hesitant ordering live plants over the internet because I
didn’t have much luck with receiving mail order plants, but I
was very pleased with the condition and selection I ordered. The
root structures were very good and they had included very
explicit written instructions for planting.
I’m still in the process of potting them and I probably ordered
way too early, but I wanted to be able to allow them time to
acclimatize to my zone 5 and I didn’t want to risk being too
late and have you be out of stock on what I wanted for the
spring ponding season.
I definitely will be ordering more plants once the pond
expansion is in and know what room I have available – may end up
adding a bog in addition! Thanks for your great customer service
and very good plant stock.
Sincerely,
Diana E.
Medina, OH
